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How to have difficult conversations

March 16, 2021in Leadership 1 Comments 2 Likes

In the world of HR, the ability to have difficult conversations is a key skill to master. It’s still not always easy though!

In this video Mel Robbins, gives a few of her top tips to manage difficult conversations.

Her key steps include

1. Acknowledge responsibility

2. Define outcome

3. Listen and validate

4. Restate the outcome

What are your top tips for handling difficult conversations?

 

The HR Guys: Experts in European HR RecruitmentThe HR Guys: Experts in European HR Recruitment
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    March 16, 2021, 8:20 am

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